Transforming a Westport, CT, home

In the charming town of Westport, Connecticut, a stunning residence recently saw a significant transformation, a project that stood out not just for its end result but for the innovative and customer-friendly approach taken to initiate it. The homeowner’s journey began with a simple online process, a testament to the modern era’s convenience. They navigated Gunner Roofing’s digital platform to receive a quote and purchase their new roof – a seamless experience that set the tone for the entire project. Gunner, with its clear mission to remove and replace the residence’s roof and gutters, demonstrated that combining traditional craftsmanship with cutting-edge technology results in efficiency and client satisfaction.

Setting the scene

Set against the lush, scenic backdrop of Westport’s shoreline, an area celebrated for its affluent neighborhoods and pristine landscapes, Gunner sought to replace an aging roof and gutter system that had served its time with materials that were not only superior in quality but also fitting for the sophisticated aesthetics of the community.

The home, a gem within Westport’s charming environs, required an upgrade that went beyond surface-level beauty. This was about fortifying the home’s defense against the harsh New England weather, ensuring that it stood against the seasonal storms and icy winters that are characteristic of Connecticut’s climate. The chosen materials needed to be robust, resistant to the elements, and able to provide long-term protection and peace of mind to the homeowners.

A commitment to quality

In the realm of roofing, the materials used are as crucial as the craftsmanship. Understanding this, Gunner, a GAF Master Elite® Residential Roofing Contractor – a prestigious title held by only 3 percent of roofers – handpicked a suite of superior materials for the Westport project from GAF’s esteemed product line. The foundation of the new roof was laid with the GAF WeatherWatch® Ice & Water Leak Barrier, coupled with the GAF Tiger Paw™ Synthetic Underlayment System, both of which are designed to offer superior protection against the elements. The shingle installation began with the GAF WeatherBlocker™ Premium Starter Strip Shingles, chosen for their proven performance.

For the main shingles, Gunner Roofing selected the GAF Timberline HDZ® Shingles in Charcoal, a shade that not only promised a chic and contemporary aesthetic but also seamlessly blended with the home’s existing design elements. The roof’s functionality was further enhanced with the GAF Cobra® SnowCountry® Advanced Premium Exhaust Vent for Roof Ridge and GAF TimberTex® Premium Ridge Cap Shingles, integrating reliable ventilation with a polished finish. Custom copper chimney flashings were also installed, underscoring the roof’s elegance while providing essential protection against water ingress.

As a GAF Master Elite Contractor, Gunner’s choice of materials reflects their access to the best roofing products available and their expertise in applying them. This certification is not only a badge of honor but also a reassurance to homeowners that their new roof is built with the highest standards of quality and durability in mind.

Overcoming obstacles

The roofing project faced its share of challenges, notably with the chimney flashing due to its considerable size. Gunner tackled this with a meticulous approach: They removed the old flashing and cut a new three-quarter-inch-deep groove to fit the new copper flashing precisely. This detailed work was critical to ensure a perfect seal and a durable finish, reflecting Gunner’s high standards and expertise. The copper material not only offered lasting protection but also added a touch of elegance to the home’s exterior.

Beyond satisfaction

The homeowner’s enthusiastic response to Gunner’s workmanship on their new roof installation was an affirmation of the company’s commitment to excellence. From the initial online inquiry to the project’s swift completion, the homeowner was impressed by the professionalism and responsiveness of the Gunner Roofing team. The ease of obtaining a detailed quote in under two hours and the seamless communication with Sales Rep Brian Demersky catalyzed a trust that was solidified through each phase of the project.

Praise was specifically given to Raul and his team for their exceptional work and to Project Manager John Daley for his dedication. John’s commitment was highlighted by his readiness to repair equipment after hours and his prompt responses to early morning communications. The homeowner appreciated the team’s ability to navigate the unpredictable weather, ensuring the project was completed ahead of the rain, thereby protecting the home.

The care taken by the team to preserve the property, evidenced by the undamaged landscape lights and the absence of any punctured tires, did not go unnoticed. The final result was a stunning new roof, complete with new linings, shingles, flashing, gutters, and gutter guards that not only enhanced the home’s aesthetic but also its protection against the elements.

This testimonial captures the homeowner Victor B.’s gratitude: “Amazing job. Professional team. Great experience all in all.” It reflects the outstanding service Gunner offers, setting a benchmark for other companies in the industry. The successful completion of this project before the onset of rain, without any collateral damage and with a beautiful final product, underscores Gunner’s dedication to quality and customer satisfaction.

Ensuring longevity

The roofing materials installed by Gunner on the Westport home were carefully chosen to surpass GAF’s already rigorous standards, ensuring both longevity and durability for the structure. To maintain this level of quality, homeowners are encouraged to keep gutters clear and the roof free from debris, which is essential for preserving the roof’s condition over time.

roof replacement in progress

Roofing redefined

The Westport roofing project exemplified Gunner’s seamless integration of technology and craftsmanship. The homeowner utilized Gunner’s advanced online platform to request a quote and purchase their roofing package, a process that showcased the efficiency and customer-focused approach of the company. By employing Gunner’s online system, the homeowner was able to quickly and effortlessly navigate the selection and purchasing process, which underscored the company’s commitment to modernity and ease of service. This digital experience not only simplified the initial stages of the project but also set a precedent for the convenience and transparency that would characterize the entire undertaking.

The project’s success underscored the vital roles of clear client communication and thorough planning. It provided valuable insights, affirming Gunner Roofing’s commitment to continuous improvement and setting a higher benchmark in the roofing industry. The transformation of the Westport, Connecticut, residence is a testament to Gunner’s relentless pursuit of excellence, laying each shingle and gutter with precision, ensuring the home’s aesthetic and structural integrity for the future. This dedication not only meets client expectations but also promises to deliver enduring beauty and robust protection for years to come.

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